- Who we are:
At Greektown Casino-Hotel, we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to superior guest service. Greektown Casino-Hotel is committed to providing the best experience any customer can have, so exceptional guest service is our #1 priority, and our team members are our most valuable asset.
What you’ll do:
This position is responsible for providing prompt, friendly and courteous service of food and beverage to our guests in the casual dining restaurants.
Describe all specials and items on the menu.
Interact with guests to take drink and food orders.
Communicate with kitchen for food ordering.
Ensure prompt delivery of food to the guest’s table utilizing the runner (if applicable).
Have working knowledge of liquor, beer, wine and food that is served at the property.
Handle all checks and cash according to Standard Operating Procedures.
Assist other servers to give the best possible service.
Monitor all tables in the designated station to ensure superior guest service.
Ensure safety, cleanliness and customer satisfaction.
Attends all meetings as assigned.
Abide by all employee relations policies and all company policies, procedures, rules and regulations.
Ensure that Superior Guest Service levels are met according to Standard Operating Procedures.
Ensure proper uniform attire.
Other job related duties as assigned.
- Must have knowledge of all menu items, ingredients, prices, and sequence of service.
- Must possess great good people skills required including effective communication.
- Skill in establishing and maintaining effective working relationships with staff.
- Ability to read, write and communicate verbally in English.
- Ability to perform basic math.
- Ability to handle money and make correct change.
- Ability to understand and comply with all departmental and Company rules, regulations, Policies and procedures.
- Ability to establish and maintain effective working relationships with staff and management.
Education: High school education or equivalent required.
Experience: Prior experience in the front house of a restaurant preferred.
Certificate/License: City of Detroit Food Handler Permit and approved Michigan Alcohol Awareness Program.
What you’ll get:
Greektown Casino provides a competitive compensation package to all Team Members. We offer Team Members a choice of premium medical care plans, as well as extremely low cost dental and eye care benefits. Our Team Members also have the option of participating in a matching 401(k) savings plan and for those interested in furthering their education, tuition reimbursement is provided.
Greektown also has paid holidays and paid time off as well as paid vacations!
About Greektown Casino-Hotel:
Greektown Casino-Hotel is located in the heart of Detroit’s premier entertainment district. That’s why Greektown Casino is appreciated as much by its guests as by its Team Members. Its location — close to the Joe Louis Arena, a People Mover ride away from Cobo Convention Center, within walking distance of Comerica Park and Ford Field – makes it an essential part of Downtown Detroit’s continued growth.
|Job Category||Restaurant / Food Service|