Table Games Shift Manager

At Greektown Casino-Hotel, we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to superior guest service. Greektown Casino-Hotel is part of an organization where exceptional guest service is our #1 priority, and our team members are our most valuable asset.

What you’ll do:

Responsible for the day-to-day operation of the Table Games on the assigned shift.

Responsibilities:

  • Safeguard Company assets located within the Team/Division(s)
  • Establish and authorize customer credit and check authorization based upon Credit Matrix
  • Enforce rules and regulations of the Team/Division
  • Adhere to Michigan Gaming Control Board regulations and Greektown Casino’s Internal Control Standards
  • Respond and act on customer disputes arising in the Team/Division
  • Plan and direct staffing, training, and development of all team members
  • Oversee the departmental function on the assigned shift
  • Administer team policies and evaluate standards of performance
  • Evaluate operational procedures, recommend changes, and implement approved changes
  • Hire, train, counsel, discipline, evaluate team members and make recommendations for termination/promotion
  • Perform job functions of subordinates as necessary
  • Other job-related duties as assigned

Requirements:

  • Excellent communication skills
  • Ability to maintain confidentiality of sensitive information; understand and comply with all company and departmental rules, regulations, Policies, and procedures
  • Ability to read, write, and communicate verbally in English
  • Knowledge of Casino games and operations
  • Ability to perform intermediate math
  • Skill in establishing and maintaining effective working relationships with team members
  • Knowledge of the Casino computer system

Education:  High school education or equivalent required.

Experience:  Minimum seven (7) years of Table Games supervisory experience.

Certificate/License:  Michigan Gaming Occupational Level One (1) License

What you’ll get:

Greektown Casino-Hotel provides a competitive compensation package to all Team Members.  We offer Team Members a choice of premium medical care plans, as well as extremely low cost dental and eye care benefits.  Our Team Members also have the option of participating in a matching 401(k) savings plan and for those interested in furthering their education, tuition reimbursement is provided.

Greektown Casino- Hotel also has paid holidays and paid time off as well as paid vacations!

About Greektown Casino-Hotel:

Greektown Casino-Hotel is located in the heart of Detroit’s premier entertainment district.  That’s why Greektown Casino- Hotel is appreciated as much by its guests as by its Team Members.  Its location – close to the Joe Louis Arena, a People Mover ride away from Cobo Convention Center, within walking distance of Comerica Park and Ford Field – makes it an essential part of Downtown Detroit’s continued growth.